Deleting a sale

To completely remove a completed sales and payment follow the steps below. When deleting a payment it will be audited and emailed to the manager for security reasons.

Reversing the Payment

Before we can delete the sale, we need to reverse the payment.

  1. Click on Sales from the side menu.
  2.  Click on the Transactions List button to bring up today's sales.
  3. If required, you can change the date range, search by invoice number, or filter by a staff member.
  4. Click on the sales record you want to alter. 
  5. Click on the Payment Info button and then click Reverse Payment.
  6.  Enter the reason for the reversal and click OK. This will be recorded in the Audit Log.
  7. The payment has now been reversed.

Deleting the Sale

Now that the payment has been reversed, we can delete the sale.

  1. While still in the sale, click on the Cancel Sale button.
  2. You will then be prompted to confirm. Click Yes to cancel the sale. This will permanently delete the sale.

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