Connection problems

If you are experiencing problems connecting to the site the first thing to remember is our support staff will automatically get a phone call if there is an outage, 24x7, so we are probably already working on the problem. 

There are a few options to connect to the application that you can try.

Main site. This is where you will normally connect to the application and should be the first preference.
https://app.youreontime.com

Secondary site. If you are unable to connect to the main site please try the secondary site, this is running on a different server so should be unaffected by problems on the main site.
https://app2.youreontime.com

Mobile site. This is the mobile version of the application that runs on a different server. Although it doesn't have full functionality will allow you access to your appointment book.
https://m.youreontime.com

You can see our current service status by clicking on this link. Service Status

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